Hyperion EPM–How to Choose the Right Applications for Your Needs?
Constant pressure from shareholders and upper management to improve the bottom line are driving factors to business leaders searching for new ways to be more effective and efficient. One of the many...
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Updating Substitution variables using EPM Automate
EPM Automate EPM Automate is always my one of the favourite topic when it comes to blogging. I don’t see EPM Automate as just a bunch of scripts which reduces some manual task done by users/admins but...
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Engagement Cloud R13 – Digital Customer Service (DCS)
Oracle Digital Customer Service is an offering within Oracle Engagement Cloud that enable you to provide your customer account users with self-service access to their own service requests and relevant...
View ArticleHyperion EPM–How to Choose the Right Applications? Part 2
From my earlier post (Post 1), we talked about what EPM is and how it can help organizations. This post will focus on starting the process to determine what the organizational needs are. This is the...
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Oracle Engagement Cloud – Top 5 UI Enhancements
The recent release of the Oracle engagement cloud has introduced many exciting new features to the cloud application enhancing the user experience with new UI features and functionality. Quite a few of...
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Adding Field Spacing on Detail/Summary Page in Oracle Sales Cloud
I’ve been involved in numerous Oracle Sales Cloud implementations. One of the most requested requirements is adding space between fields on a detail/summary page, for example, adding space below the...
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Perficient Recognized as a Cloud Excellence Implementer for EPBCS
On January 11, 2018 Perficient’s Oracle Enterprise Performance Management business unit was recognized by Oracle as a Cloud Excellence Implementer (CEI) for Oracle Enterprise Planning and Budgeting...
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Oracle Engagement Cloud R13 : Co-Browsing
Co-Browsing – Browsing together Oracle Co-browse is a collaboration tool that can be used during phone or chat interactions to enable an agent to see the screen of the customer that he’s interacting...
View ArticleHyperion EPM–How to Choose the Right Applications? Part 3
From my latest post (Post 2), we talked about starting the process to identify your needs, the importance of a partner and the value of planning ahead. We will continue down that path in this post....
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How to Create a Rolling Three-Month Report Using FR Studio
Whether you are a consultant building reports for a client, or you are a report builder for your own company, chances are you will be asked to create a rolling three-month report. In this blog, I will...
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Invoke Business Rule Using EPBCS REST API in Groovy – Part 1
EPBCS REST API REST (Representational state transfer) API is a method to interact with the server using an HTTP request. The user sends an HTTP request and the server responds to the request in JSON...
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Engagement Cloud: 5 Key Productivity Tools for Service Requests
Oracle Engagement Cloud is a unified Sales and Service application that enables your agents to play a blended role while serving customers and partners. Service Request (SR) Management is the core...
View ArticleWestern Alliance Bank is Innovating with Oracle Cloud [Webinar]
Western Alliance Bank had good visibility into profitability but lacked a platform that could pull data from different sources, model it, and create visual stories that empowered users to spot...
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Engagement Cloud R13 – Service Queue Management
Oracle Engagement Cloud is a unified Sales and Service application that helps your agents to play a blended role while interacting with your customers and partners. Service Request Management is the...
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FCCS Reporting Web Studio – Comparative Period Report
When writing financial reports, it is common to have one that needs comparative numbers from a prior month. In Oracle HFM Financial Reporting Studio, we designed the columns of this report as follows:...
View Article“Are We Project Centric?” Oracle Projects Considerations Part 1
A cornerstone of Oracle Projects Implementation Consideration is, “Are we a project-centric or GL-centric organization?” Companies sometimes believe they are project centric when they aren’t. The...
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Engagement Cloud R13: Automated Inbound Email Processing
Oracle Engagement cloud is a unified Sales and Service application that helps your agents to play a blended role while serving your valued customers and partners. Service Request Management is the core...
View ArticleWhat is Project Type Class? Oracle Projects Considerations Part 2
In Part 1 of my Oracle Projects Considerations series, I discussed Project Centric vs. GL Centric. This post, Part 2, will cover Project Type Classes. The three Project Type Classes seeded within...
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Invoke Business Rule Using EPBCS REST API in Groovy – Part 2
This is a continuation of my special blog series. You can read Part 1 here. Groovy script is basically split into four sections. We previously covered a short description of the sections, so we are...
View ArticleTop 6 Tips for Successful Oracle Sales Cloud Implementation
As a CRM consultant that has been working with Oracle Sales Cloud since 2015 and has been actively involved in 8+ projects, here are the top 6 tips that I have learned in driving a successful Oracle...
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